>are you kidding. i want to kill you guys. I have tried and tried to get
>help and no one answers the phone. Just prompts.
>Plus the one time i did get a person hey told me to buy a new tivo.
>even though the one i have is not broken.
>unbelievable.
>you people should be held accountable for bad product and lack of tech
>support.
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I worked for a company that produces email newsletters (such as the gap or newsletter etc.) for some of the largest online presences. When people reply to these emails, I am one of the few people who read their replies and make a decision as to what action to take. As most of these emails generally explicitly say do not reply, you can imagine the sort of people who respond to these emails. Enjoy!
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